Updates on Coronavirus Protocols

Updates on Coronavirus Protocols

2020-03-25

The novel coronavirus (COVID-19) spreads across the globe and rapidly affects communities across the USA. During this threat, the comfort and safety of all our student housing residents and staff remain our No. 1 priority. We have been taking several actions to ensure the safety and security of their students, employees, and residents.

Including:

  1. Update Information
    • Delegated website set up to provide the most updated information on COVID-19.
    • Residents will also receive all updates via emails and messaging.
  2. Online Services
    • Management and services are provided mainly by virtual interactions including messaging, email and phone calls.
    • Online rent payment is encouraged by waiving credit card fee
    • On-site office performs only emergency work orders.
  3. Communities Open for Residents
    • Our properties are opened for residents ONLY
    • No visitor is allowed to reduce social interaction.
  4. Sanitation and Disinfection
    • More frequent cleaning and sanitation of the property
    • Temporary closure of clubhouse, gym and common areas
  5. New arrangement for Pre-lease
    • Facetime Virtual tour is arranged for potential residents.
    • All pre-lease procedures are done online.
×